Proprietary TechnologyControlled pilot

The Rehnuma AI platform

One unified, authenticated system connecting property owners with our consultancy and legal review team. Designed from the ground up for strict privacy, procedural transparency, and tamper-evident record keeping.

https://portal.rehnumaai.org/cases/APP-04821

Case Dossier: CDA Transfer & Mutation

APP-04821

Sector F-7/2, Street 18 • Client: M. Usman (Overseas POA) • Assigned Consultant: S. Ahmed

Audit Stamp: SHA-256 Valid

1. Title Verification

Allotment Records Clear

Estate Management Directorate verified. No pending litigation caveats.

2. Dues Reconciliation

PIR & NDC Pack Prepared

Water rates, conservancy, and property tax vouchers audited with counter receipts.

3. One Window Pack

Appointment Scheduled

Biometric slip generated. Client notified for CDA One Window appearance.

Tenant Isolation: EnforcedSession: Active (2FA Verified)Jurisdiction: Islamabad CDA Sectors

09:41

Biometric Locked

Case APP-04821CDA Transfer • Sector F-7/2

In Review

Intake & Scope Validated

Islamabad CDA jurisdiction confirmed

Document Pack Verified

Allotment letter & seller CNIC cleared

One Window Appointment

Scheduled for Biometric appearance

Audit Stamp: SHA-256 e8f4...91cVerified Log

Platform Surfaces

Three tailored interfaces for clients and our consultancy team

Clients access their cases securely from anywhere in the world, while our staff review and approve files through an auditable operations environment.

Mobile AppAndroid 7.0+ & iOS 15.1+

Client Mobile App

Audience: Property owners, heirs, and applicants on the move

Biometric app lock using device fingerprint or Face ID
Document camera with automated perspective crop and EXIF metadata stripping
Offline bilingual video lessons explaining CDA procedures in English and Urdu
Real-time push notifications when a milestone is completed or action is needed
Cryptographic receipt vault linking payments to your active case file

Web AppAll modern desktop & mobile browsers

Client Web Portal

Audience: Overseas Pakistanis and clients managing extensive document packs

Full-screen case timeline with downloadable PDF milestone summaries
Drag-and-drop upload for high-resolution blueprints, mutation deeds, and PDFs
Interactive quotation review with line-by-line itemisation in PKR
Secure messaging thread directly with your assigned case consultant
Single sign-on with session revocation on logout

Internal Web ConsoleRestricted internal web application

Staff Operations Console

Audience: Case consultants, legal reviewers, privacy officers, and auditors

Mandatory two-factor authentication (TOTP) for all internal personnel
Rule-based scope triage engine enforcing CDA Islamabad boundary checks
Dedicated legal-reviewer approval gateway for contested or high-risk matters
Read-only auditor views with append-only SHA-256 event logs
Granular role-based access control preventing unauthorised document exposure

The Lifecycle

How a case moves from intake to completion

Every matter follows seven disciplined steps. No work commences without explicit scope validation and client consent.

Step 01
Intake Request
Submit Matter Information
Applicant inputs sector, plot details, and the intended CDA procedure via the app or web portal.
Step 02
Scope Validation
Automatic & Rule-Based Check
Our intake engine checks plot jurisdiction. Any non-CDA or non-Islamabad matters are promptly declined.
Islamabad CDA jurisdiction strictly enforced
Step 03
Case ID Issued
Unique Reference Generated
A formal tracking identifier (APP-XXXXX) is created, initiating a tamper-evident audit record.
Step 04
Document Admission
Pre-flight Document Inspection
Files undergo automated legibility, orientation, and completeness checks before formal consultant acceptance.
Step 05
Staged Quotation
Fixed PKR Fee Proposal
Our team prepares an itemised PKR fee proposal. High-risk or litigation matters must be signed off by a legal reviewer.
Legal-reviewer sign-off for complex matters
Step 06
Client Acceptance
Explicit Approval Required
Client reviews scope, timeline, and fee in the portal. You accept, decline, or ask questions with no obligation.
Step 07
Milestone Tracking
Execution to File Closure
Follow progress with time-stamped milestone updates until the completed CDA dossier is delivered into your hands.

Key Capabilities

Engineered for accuracy, accountability, and user privacy

Every feature is designed to reduce friction and eliminate ambiguity from municipal property workflows.

Guided case intake

Dynamic questionnaires that adapt to your sector and procedure, capturing only the exact details needed.

Tamper-evident case timeline

Every milestone, note, and file upload is anchored in an immutable SHA-256 hash chain so history cannot be retroactively altered.

Owner-only case search

Strict tenant isolation ensures case records can only ever be queried and viewed by the authenticated account holder.

Staged quotation workflow

Itemised fixed-fee quotes in PKR requiring legal-reviewer approval before issuance for contested or high-risk matters.

Document admission checks & private storage

Pre-upload verification of file clarity and completeness, backed by encrypted, private object storage with expiring access tokens.

Receipt photo crop & AI suggestions

Automatic edge detection and camera EXIF removal for payment receipts, with optional, editable AI field reading requiring your confirmation.

Offline bilingual video lessons

Pre-loaded short educational videos in English and Urdu guiding you through physical CDA One Window procedures without data usage.

In-app notifications & alerts

Immediate, clutter-free alerts when your file advances, a fee receipt is verified, or an action is required on your part.

Security Standards

Institutional safeguards explained in plain language

Your sensitive property papers, CNIC credentials, and payment receipts are protected by rigorous engineering controls.

Institutional security architecture controls
Safeguard	What it means for you
Biometric app lock	You can require Face ID or fingerprint authentication every time the mobile application opens on your personal device.
Session revocation on logout	When you log out from any device, active access tokens are invalidated immediately on our servers, preventing lingering sessions.
Staff two-factor authentication (TOTP)	Consultants and reviewers must enter a time-based authenticator code from their physical mobile device to access internal tools.
Strict role separation	Distinct privileges for clients, consultants, legal reviewers, privacy officers, auditors, and system administrators prevent unauthorised viewing.
Signed Trust Policies acceptance	Every user and staff member explicitly reviews and accepts our data confidentiality and privacy boundaries prior to onboarding.
Fail-closed architecture	If a scope check, biometric validation, or document integrity verification fails, the system safely halts instead of proceeding blindly.

Our AI Policy

Prominent, transparent, and honest AI usage

We believe artificial intelligence should assist administrative efficiency—never replace human judgment or legal accountability.

What we use AI for (strictly advisory)

Language and script detection (recognising whether intake text is English, Urdu, or Pashto to route to appropriate consultants)
Receipt photo analysis suggestions (suggesting challan numbers, amounts, and dates from uploaded bank slips, which you must always confirm)
Rule-based scope triage (checking plot numbers against published Islamabad CDA sector lists to instantly decline non-eligible inquiries)
Document orientation and clarity checks (detecting blur or partial scans before submission)

What we DO NOT use AI for

Autonomous legal decisions or file outcomes (every substantive evaluation is made by qualified human consultants)
Final legal advice or dispute resolution (complex matters are reviewed and approved directly by a licensed legal reviewer)
Direct government filings or automated CDA submissions (we do not connect into or alter government databases)
Biometric identity verification (we never perform autonomous face matching or live government identity verification)

Rehnuma AI Safeguard Standard: All AI assistance within Rehnuma AI is strictly advisory. Every recommendation, draft, and field suggestion remains completely editable and subject to human oversight.

Operational Boundaries

Honest platform limitations

We are committed to total candour regarding our platform boundaries and operational scope.

Not connected to official CDA IT systems: Rehnuma AI is an independent advisory and workflow tool. We do not maintain direct database integration with the Capital Development Authority.

No live NADRA identity verification: While we check document completeness and format, we do not query live NADRA databases.

Controlled pilot limited to CDA Islamabad: Currently operating as a controlled pilot for residential and commercial property matters located within Islamabad Capital Territory CDA sectors.

A high-level architectural overview of our modern client-server stack.

Consultancy Engagement

Experience disciplined CDA property consultancy

Request an early access consultation or discuss your Islamabad property matter with our consultancy team.

Request early access / consultation Review our services

Controlled pilot spots are limited per month to maintain our strict human review standards.